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Research & Analysis

03.23.17

Criminals Turn Their Attention to Online Fraud in the U.S.

Criminals have deepened their focus on U.S. online transactions since the country’s October 2015 EMV liability shift, with card-not-present fraud expected to hit $6.4 billion in 2018, according to a new report from the U.S. Payments Forum. The expected total would represent a 23 percent increase from fraud losses in 2017, and a 68 percent increase from 2016.

03.07.17

More Incentives! That’s What Mobile Wallet Users Want, New Study Says

Payments pundits for years have been saying consumers need incentives to use mobile wallets, and a new survey report from Auriemma Consulting Group has numbers to back up the claim.

03.06.17

Emerging Payments a Hot Topic on Social Media, Study Finds

Consumers are expressing interest in and enthusiasm for emerging payment methods in their social media conversations, according to a new report. Mastercard’s fifth annual Digital Payments Study analyzed more than 3.5 million public interactions in 2016 between consumers on social media channels—including Facebook, Instagram and Twitter—to glean insight about consumer attitudes toward new payment technologies worldwide.

02.28.17

Survey Finds Payment Schemes Worldwide Optimistic, Looking to Cooperate

Developing new services, adopting the latest technologies and collaboration are the top priorities among payment schemes worldwide, according to a new study.

02.28.17

Study: Big Box Stores, Plastic Cards Dominate in Loyalty, Corporate Rewards

In a sign that many consumers use gift cards to purchase everyday household items, big box retailers continue to lead loyalty points and rewards redemptions in the U.S., according to a new study from the National Gift Card Corp. (NGC).

02.09.17

Viewpoint: The Rise of in-App Commerce

In-app payments are cannibalizing more traditional payments. But to succeed in this environment, retailers and others must recognize that app commerce is different from e-commerce and requires a unique set of payments capabilities to be optimized.

02.08.17

Prepaid Gains More Love from Canadians, but Bank Execs Might Have Worries

Reloadable prepaid cards are a hit with Canadian consumers, with 95 percent of them saying they are satisfied with the products in 2016. That represents an increase of 22 percentage points from 2015, and stands as the highest satisfaction rate for all payment tools, according to the second annual survey from the Canadian Prepaid Providers Organization.

01.31.17

Trend Watch 2017: Payments Year in Review

Paybefore’s first-ever payments year-in-review report, sponsored by The Bancorp, is available now. Offering an in-depth look at key trends and the Top 10 payments stories from 2016 that will continue to shape the industry in 2017 and beyond, this must-have resource examines everything influencing the industry from the CFPB and Uber to Brexit and Trump and much more.

01.17.17

Want Consumers to Spend More? Make Sure They Have Gift Cards.

Gift cards are very good for business, and getting better: 75 percent of U.S. consumers using the payment devices in 2016 spent more during their shopping trips than the value stored on those cards, according to a First Data study. That compares with 69 percent in 2015. The average extra spending stands at $27.74 more than the value of the card, the report said.

01.17.17

Trade Group Report Offers Post-Brexit Licensing Guidance

With last year’s Brexit decision casting uncertainty on U.K.-based e-money passporting, the Emerging Payments Association (EPA) has released a new report recommending the best options for U.K.-licensed fintech and financial services companies in danger of losing their European Union passporting rights following the U.K.’s exit from the EU.